Windows Firewall Exceptions for ACT!

Windows Firewall Exceptions for ACT!
How to Add ACT! by Sage and the ACT7 SQL Server® Instance to the Windows® Firewall Exceptions List

You can add ACT! and SQL Server as an exception in Windows Firewall for proper operation. Please use the following steps depending on the version of Windows you have installed:

Note: The following information is provided as a convenience. Cameno does not directly provide support for Microsoft® Products. For more information Contact Us for assistance.

Windows XP, Windows Vista®, Windows Server® 2003

Adding Program Exceptions to Windows Firewall for ACT! and SQL Server

  1. Launch the Windows Control Panel, and double-click the Windows Firewall option. The Windows Firewall dialog box appears.


     
  2. Under the Exceptions tab click the Add Program button. The Add a Program dialog box appears.
      Note: You will have to repeat the following steps for each program exception.


  3. Click the Browse button. The Browse dialog box appears.

    You will want to add exceptions for the following programs:

    Program (Process)

    Default Location

    ACTSage.exeC:\Program Files\ACT\ACT for Windows
    ACTEmail.exeC:\Program Files\ACT\ACT for Windows
    Act.Framework.Synchronization.Service.exe
    (if using ACT! Network Synchronization)    		C:\Program Files\ACT\ACT for Windows\ACT Network Sync
    SQLSERV.exeC:\Program Files\Microsoft SQL Server\MSSQL.x\MSSQL\Binn
    SQLBrowswer.exeC:\Program Files\Microsoft SQL Server\90\Shared

  4. After browsing to the program process, click Open The Add a Program dialog box reappears with the selected program now.
  5. Click OK to finalize the selection.
  6. Close the Windows Firewall dialog box.
    7. Adding Port Exceptions to Windows Firewall for ACT! and SQL Server
    1. From the Exceptions tab of the Windows Firewall, click the Add Port button. The Add a Port dialog box appears.
        Note: You will have to repeat the following steps for each port exclusion.



      You will want to add exceptions for the following ports:

      Protocol

      Port Number

      TCP1433 (Default SQL Server Port)
      UDP1434 (Default SQL Server Port)
      TCP80 (Default Web Port if using ACT! Internet Synchronization or ACT! by Sage Premium for Web)
      TCPHow to verify port number if using Network Synchronization
      Use the following steps to verify the current Port number the Publisher database is monitoring for network synchronization:
      1. Launch the ACT! Network Sync Service:



      2. The port will be listed in the Monitor Port section.
      TCPHow to verify port number if using Application Synchronization
      Use the following steps to verify the current port number the Publisher database is monitoring for application synchronization:
      1. Click the Tools menu, point to Synchronization, and then click Accept Incoming Sync.
        If synchronization was already enabled the following Sync Results message box appears:


         
      2. Click OK to stop synchronization.
      3. Click the Tools menu, point to Synchronization and then click Accept Incoming Sync again. The following ACT! dialog box appears:


         
      4. Verify the Port number and click OK. The following Sync Result message box appears:


         
      5. Click to OK to clear this message box.
      TCPInstructions to determine the dynamically assigned ACTDIAG SQL Server port
      1. Click the Windows Start button, and then click Run. The Run dialog box appears.
      2. Type in actdiag and click Ok.  Windows Vista® users will just type actdiag in the Search box at the bottom of the Start Menu and click Ok.
      3. If the Disclaimer box appears, just click Ok.
      4. When ACT! Diagnostics appears, click Server on the left-hand side and then choose Server Security.
      5. The TCP/IP Port number will be indicated on this screen (see below).





    2. Click OK to finalize the selection.
    3. Close the Windows Firewall dialog box.