How to Download and Apply the ACT! by Sage 2009 (11.1)

How to Download and Apply the ACT! by Sage 2009 (11.1)

 

Question

 You would like to know how to download and apply the ACT! 2009 (11.1).Service Pack.

 

Answer

My Installed Version:
Use the following steps to determine your installed version of ACT!:

  • Launch ACT!
  • Click Help menu, and then select About ACT!.

  • The About ACT! dialog box appears. The version number appears near the top of this box.
    Important Notes Before Applying the ACT! 2009 (11.1) Service Pack

  • ACT! 2009 (11.0) users cannot share the same database with ACT! 2009 (11.1) users.
  • All users in a workgroup must be on the same version to access and take advantage of the new release.
  • ACT! Premium and ACT! Premium for Web users who share a database must be on the same version number in order to access and share data.
  • (Administrators for these mixed environments should wait to update to ACT! Premium 2009 (11.1)) until both Web and Windows® versions are available.
  • If you are using ACT! Network Sync service or ACT! Internet Sync service, you must also update these services to 11.1 as well.
  • (Please see the following Knowledgebase articles on updating these sync services)

    •  

  • How to Obtain the Latest Version of the Network Sync Service for ACT! by Sage Premium 2009 (11.0)n - Answer ID: 23874

  • How to Obtain the Latest Version of the Internet Sync Service for ACT! by Sage Premium 2009 (11.0) - Answer ID: 23875


    • Downloading & Applying Service Pack 1

  • Close the following Microsoft programs: Word, Excel®, Internet Explorer® and/or Outlook®.
  • Ensure that you are connected to the Internet.
  • Ensure you are logged on to your computer with local Administrative rights.
    Please see the following Knowledgebase article for instructions to verify admin rights:


  • How to Determine If You Have Local Administrative Rights in Windows® 2000, Windows XP, Windows Vista® or Windows 2003 Server®.- Answer ID: 14175

    • STOP HERE: If you have already downloaded the service pack from our downloads site and are ready to install it,
    then close ACT!, double-click on the update file you downloaded to begin installation, and skip down to Step 9.
    If you have not already downloaded the update, then proceed to Step 4.

  • Open ACT!
  • From the ACT! menu, click Help, then ACT! Update. The following update notification will appear in the lower right corner of your screen.
    Click this box to continue:





  • The following dialog box will appear. Click Download to continue:




  • The update will begin downloading and display the progress bar. Download time will depend on the speed of your Internet connection.
  • The following dialog box will appear. Click Download to continue:




  • When the download is complete, the Unpacking ACT! progress indicator briefly appears, followed by the following dialog box:

  • Click Yes, and the InstallShield - Preparing to Install wizard progress indicator appears:

  • Once the preparing process is complete, the InstallShield Wizard - Welcome dialog box appears: dialog box appears.

  • Click Next. The License Agreement dialog box appears. Read the License Agreement and click Accept.

  • The Setup Status dialog box appears while the update is being applied.

  • When the Setup and Installation has been completed, the following InstallShield Wizard - InstallShield Wizard Complete dialog box appears.

  • Click Finish to finalize the installation.

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